Make better documents.

Whether it’s resumes or reports, budgets or broadsides, I’m pretty regularly sent working documents from a wide range of people, and over the years I’ve noticed some consistent patterns that lead those documents to be less effective than they should be. Even very smart, capable communicators routinely send important documents that distract from, or even undermine, their goals.

This isn’t too surprising; we almost never actually teach people how to use the ordinary tools of business communication in more effective ways. So, I’m gathering some advice that I regularly share with people, in hopes that this helps you get your messages across more effectively. All of this is advice that should apply regardless of whether you’re using tools like Google Docs (uh… Workspace?), Microsoft Office (or 365 or something?) or whatever else.


16 YEAR UPDATE: Things To Do Before I’m 30

2008/29 year old Jason was awfully ambitious with these things to accomplish before I was 30:

  • Write another novel.
  • Record an album.
  • Go to the beach.
  • Catch a major league baseball game.
  • Visit Yankee Stadium (I’d have to do that this year anyway)
  • Graduate.
  • Get back in touch with old friends.
  • Learn to dance.

Since then there has been no novel, no album, no visit to Yankee Stadium, I’ve been just as bad about keeping up with old friends, and dancing? Nope.

I have gotten to the beach a few times though.

Does Offering ChatGPT a Tip Cause it to Generate Better Text? An Analysis

In my previous blog post about OpenAI’s ChatGPT, I demoed the power of ChatGPT system prompts. System prompts, a notable feature present in the ChatGPT API, allows developers to control the “persona” of the LLM output, including special rules and constraints.